Business Analyst

Business Analyst


Publishing Operations


Pan Macmillan UK is one of the largest general book publishers in the UK, with imprints including Macmillan, Mantle, Pan, Picador, Bluebird, Bello, Macmillan Children's Books and Macmillan Digital Audio. Pan Macmillan is part of the worldwide Macmillan Publishing Group.

This is a new role that is being introduced in order to clearly establish a process area within the Publishing Operations department. The Business Analyst will be responsible for documenting our internal processes, working on Critical Path, and briefing the Biblio QA Support team about the business’s requirements.

The key tasks of the role will include but are not limited to the following:

  • ●          To work with end users to provide documentation that clearly records and maps core business processes so that all levels of the business can use these guidelines.
  • ●          To gather requirements from around the business as to ways that internal processes can be streamlined, and be able to articulate these requirements to stakeholders – both externally and across the business.
  • ●          Act as a conduit between Pan Macmillan and its suppliers, so that suppliers understand business requirements properly before specifying a solution.
  • ●          Review supplier specifications and ensure that business stakeholders understand these fully.
  • The ideal candidate will have:

  • ●          Either a BCS Diploma in Business Analysis/Certification of Competency in Business Analysis.
  • ●          2-3 years’ demonstrable experience, inc. significant project work.
  • ●          Excellent analytical skills.
  • ●          Excellent written and oral communications skills – namely an ability to translate technical language into the everyday
  • ●          Advanced Microsoft Office skills, in particular Word and Excel; preferably Visio or similar
  • ●          Experience of working within structured project processes, either waterfall (PRINCE2) or agile (Scrum / Kanban).
  • ●          Experience of Trade Publishing and Biblio is desired, but not essential.

The position is based at our offices in King’s Cross, London.

To apply, please send your named CV and cover letter confirming your current salary and notice period, quoting reference PAN/012/17 via email to:

The deadline for applications is 9th April 2017

All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for the vacancy.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 2 weeks of the closing date then unfortunately you have not been shortlisted for the position.