Find Us
Our offices are located at:
Pan Macmillan Publishers
20 New Wharf Road
London
N1 9RR
Tel: +44 (0)20 7014 6000
Fax: +44 (0)20 7014 6001
Find us on a map at streetmap.co.uk
Queries
Got a question? Most answers can be found in FAQs - please check there first. If you still have a question, please try one of the contacts below.
Contacting an Author
Please bear in mind that we cannot provide contact details for any of our authors and illustrators, although their websites may provide general contact information.
Manuscripts
With the exception of Macmillan New Writing, Pan Macmillan does not accept unsolicited manuscripts. Visit our Writers' Area for useful articles and information about books you might find helpful in getting your book published.
Academic Books
For academic titles published by Palgrave Macmillan please visit www.palgrave.com/home/
Audio Books
For enquiries about audio books, please contact audiobooks@macmillan.co.uk
eBooks
For enquiries about eBooks please email webqueries@macmillan.co.uk
Children's Books
For all enquiries concerning children's books, please contact children@macmillan.co.uk
Editorial
For editorial enquiries about fiction books, please contact fiction@macmillan.co.uk
For non-fiction editorial enquiries, please contact nonfiction@macmillan.co.uk
Please do not use these email addresses for manuscript enquiries - Pan Macmillan does not accept unsolicited manuscripts. For information on submitting unsolicited manuscripts please visit the Macmillan New Writing page.
International Sales and Marketing Requests
If you are a customer from outside of the UK and you are enquiring about the purchase of a Pan Macmillan UK title then please refer to our list of International Sales Contacts to find your nearest office.
Otherwise, please contact one of the departments listed below for your enquiry.
Sales Requests
For all book orders or to discuss discounts please call 01256 302692.
For all other enquiries please contact sales@macmillan.co.uk
Please do not use this email to order books/discuss discounts.
Product Faults
For product fault enquiries, including misprinting, damaged books and missing pages, please contact our production department on faults@macmillan.co.uk. Please include in your email the isbn number (above the barcode on the back) of the book, and your full postal address.
Publicity Requests
For general publicity enquiries within the United Kingdom, please contact publicityquery@macmillan.co.uk
Rights Requests
Before contacting us please check whether the ISBN of the title you are enquiring about begins with: 0330, 1405-0, 0333, 0230 or 0283. For ISBNs other than these, please consult a bibliographic service such as the British Library or Library of Congress catalogues, in order to obtain details of the appropriate publisher. Please also note that Free Press, Collier-Macmillan and Macmillan Inc (Macmillan New York) are not part of the Macmillan Group in the UK, but are part of Simon and Schuster in the USA.
Please also note that for prose quotations of under 200 words there would be no fee and we ask only that you credit the author, title and Macmillan Publishers appropriately. In all cases where a fee is charged, this fee is a minimum of £70.
If a work is out of copyright, you need not seek permission of any kind in order to use it. Here follows guidelines regarding international copyright law, in the UK (and most of Europe): Copyright in works published during the author's lifetime lasts for the life of the author plus 70 years (the end of the year). Unpublished works remain in copyright after the author's death. Any work published posthumously is likely to be in copyright. Copyright in photographs taken before 1 June 1957 expires 50 years from the end of the year in which it was taken, whether or not it was published.
In the USA: Copyright for any work published 1.1.78 or later lasts for the life of the author plus 70 years (the end of the year).Unpublished works remain in copyright after the author's death. Any work first published before 1.1.23 will be out of copyright. Any work published between 1.1.23 and 31.12.77 is likely to be in copyright. Any work published posthumously is likely to be in copyright. Copyright in photographs is perpetual until published, and then lasts for 50 years from first publication.
In Canada, Australia, New Zealand and South Africa: Copyright in works published during the author's lifetime lasts for the life of the author plus 50 years (the end of the year). Unpublished works remain in copyright after the author's death. Any work published posthumously is likely to be in copyright.
Rights for the following are not held by Macmillan: For W. B. Yeats please contact A. P. Watt. For R.S. Thomas please contact his son Gwydion at agt88@yahoo.com. For Tagore please contact Professor Swapan Majumdar,Viova-Bharati, 6 Acharya Jagadish Bose Rd, Calcutta 700 170, India. (Unfortunately he may only be reached by mail). For Margaret Mitchell (Gone With The Wind) please contact Simon and Schuster in the States.
If you would still like to contact Rights please use this email address: rightsquery@macmillan.co.uk
Marketing Requests
For marketing enquiries about the adult list within the United Kingdom, please contact marketingquery@macmillan.co.uk
Special Sales Requests
For tailor-made promotional opportunities, premium gifts and incentive packages, on-pack offers and magazine cover mounts, please contact specialsalesquery@macmillan.co.uk
Website
For website enquiries, including technical difficulties, please contact webqueries@macmillan.co.uk
Any other queries?
If you still don't have the answer you're looking for, please use our email contact form.
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