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Here you'll find useful information on the most common issues associated with the site.

I'd like to do work experience at Pan Macmillan

Work experience can be an effective entry route into publishing and Pan Mac we are able to offer one or two week placements on an ad-hoc basis dependent on what we can accommodate within the business. Work experience is generally unpaid, although we do always pay an amount towards travel expenses.

To be eligible for a work experience placement at Pan Macmillan:

You must be 18+
You must not have carried out a work experience placement with Pan Macmillan within the last 6 months

If you are interested in this programme please e-mail your CV in word format stating clearly the dates that you are available, with a covering letter to:

panmacworkexperiencerequests@macmillan.co.uk

Please be aware, however, that we always have a large volume of interest and limited number of placements so we cannot guarantee you will be offered a work experience placement. We will only contact you if an appropriate placement becomes available.

I'd like to work at Pan Macmillan

We advertise all current positions on our group website: http://jobs.macmillan.com/

I have a fault with one of your titles

Please use the menu above to select the question 'I have a fault with one of your titles'. It may take up to 28 days for a response to be sent.

How do I submit a Manuscript?

Unfortunately we do not accept unsolicited manuscripts or proposals.

The exception is Macmillan New Writing, which only accepts email submissions of complete manuscripts from debut novelists. Macmillan New Writing is temporarily closed to submissions, but for more information, and to find out when we reopen to submissions, please visit the Pan Macmillan website.

You can find information about how to get published and contact information for literary agencies in The Writers Handbook.

I'd like to request a review copy of a book

Please use the drop down menu above to send a request for a review copy of one of our titles.

How do I report an incident of piracy?

Any piracy issues or queries should be sent to piracyreports@macmillanusa.com. You can also fill in the form at www.panmacmillan.com/piracyreport. All reports will receive a response, firstly with confirmation that the email has been received the email and then a second email will notify you as to whether or not it is a valid infringement.

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Pan Macmillan
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Tel: +44 (0)20 7014 6000
Fax: +44 (0)20 7014 6001

UK Customer Services: 0845 070 5656
EU Customer Services: 44 (0)1256 302692
Non-EU Customer Services: 44 (0)1256 329242

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