Pan Macmillan Accessibility Statement

Pan Macmillan is committed to ensuring digital accessibility for everyone, including people with disabilities. We are committed to continually improving the user and reading experience for everyone, and applying all relevant accessibility standards.

We are a signatory to the Publishing Accessibility Action Group UK charter.

Publishing Standards

New Books: Where rights permit, our new titles are published as e-books, and all files comply with the EPUB 3.3 standard and EPUB Accessibility 1.0. Our reflowable EPUBs conform to WCAG Level AA, and our fixed format files conform to WCAG Level A. 

Since 2022, our standard workflow for reflowable e-books has included alternative image descriptions where possible. Existing e-book files are reconverted and updated to the latest specification when new print editions are published.

Older Books: We have initiated a project to review and update our backlist e-book catalogue, which includes files that do not currently meet the EPUB3 standard. If you require an accessible version of a backlist e-book that is currently not available in that format, please contact us at panmac.accessibility@macmillan.com.

Availability

We distribute our full e-book catalogue to all the major e-book retailers, as well as libraries via partners such as Overdrive and Bolinda. 

Our books are also available via the RNIB Bookshare platform for use by learners with a print disability at all educational levels.

We do not publish PDFs as e-books for purchase independently, but do supply RNIB Bookshare with accessible PDFs if a request is made and the book is not already in their catalogue. Please contact us if an accessible e-book is required and not currently available.

Digital Rights Management (DRM)

Our e-books on all imprints except Tor and Bello are sold with DRM applied by the retailers at the point of purchase.

Contact

If you're having difficulty accessing our website or e-books or have ideas on how we can make them more accessible, your feedback is always welcome. Please reach out to us at panmac.accessibility@macmillan.com.

Statement published September 2023 and updated June 2025